Table of Contents
Privacy Notice
Introduction and contact details
MPP group companies are committed to protecting your privacy. We will process your personal data in accordance with applicable data protection legislation and good data processing practices.
MPP Global, or as applicable, the MPP group company that initially collected your personal data and decided the purposes and means for using your data (“MPP” or “we”) is the controller for the personal data concerning MPP customers, website visitors, distributors, suppliers, contractors and job applicants.
In this Privacy Notice, we tell you about MPP’s personal data processing in general and provide you with instructions on how to exercise your rights regarding the processing of your personal data.
Contact Information:
privacy@mpp-global.com
Customers and distributors
Categories and Sources of Personal Data
We primarily collect personal data directly from you if you are a representative of our customer, potential customer, distributor or our distributor’s customer. You may provide us with personal data for example by contacting us, providing feedback, registering as a user of our digital tools and services, purchasing our products or services, subscribing to our newsletters or other material, or downloading material from us. In some cases, we obtain your personal data from your employer or from public sources such as social media or from our distributor, if you are a representative of our distributor’s customer.
If you are a representative of MPP-Global customer, potential customer or distributor, we process the following categories of your personal data:
Your identification and contact details, such as your name, company, job title, job role, email address, telephone number, photo, date of birth, and passport information (when needed e.g., for event participation);
Information on the customer relationship, such as information about your previous purchases of MPP-Global products and services, billing information, communication preferences, event participation information, your product interests, information about the use of MPP-Global products and services, any feedback you have given to us and other relevant information provided by you;
Your account information, such as username, password, and personal preference information in the MPP-Global tool and website Login Account or the Preference Center; and
Technical information, such as IP-address, terminal equipment information and device location information (if you have consented to providing location information for a specific application).
Processing Purposes
At MPP-Global, we process the personal data of representatives of our customers, potential customers and distributors for the following purposes:
- To market and sell our products and services;
- To deliver our products or services;
- To manage invoicing and payments;
- To provide support for sold products and services;
- To develop our products and services based on feedback and surveys;
- To provide communication, such as notifications about new features, updates, warranty or other relevant information about the sold product or service;
- To manage our business relationships;
- To conduct compliance checks;
- To organize and manage events such as webinars, conferences and trainings;
- To provide and manage our digital services;
- To measure the effectiveness of our marketing and to provide you with more relevant content;
- To fulfil our legal obligations.
Legal Basis
We process your personal data only if we have a valid legal basis for doing so. Please find information about the legal basis for our processing purposes below:
Consent
We provide you with our newsletter and other material when you have given your consent to receive them. You may at any time withdraw your consent for receiving newsletters or other material using the ‘Unsubscribe | Update Preferences’ link included in the email.
Legitimate interest
Processing of your personal data is based on our legitimate interest when it is done for the purposes of marketing, selling and developing of our products and services, or for the purposes of managing business relationships, providing communication and organizing events. It is also in our legitimate interest to measure the effectiveness of our marketing, to deliver our goods and services, to provide you with our digital services, to provide customer support for sold goods and services, and to manage invoices and payments.
Legal obligation
The legal basis for processing is our legal obligation when we are subjected to statutory requirements.
Contract
When we have entered into a contractual agreement directly with an individual, such as a sole trader, the legal basis for processing personal data is performance of a contract for the purposes of delivering our goods and services, providing you with our digital services, providing customer support for sold goods and services, and managing invoices and payments.
Website visitors
Categories and Sources of Personal Data
We collect personal data directly from you as you visit, browse, or otherwise interact on our website. We also collect your information when you subscribe to our newsletters or other material via our website.
If you are a website visitor at Home – MPP Global or at any of the websites of MPP-Global, we process following categories of personal data about you:
Your identification and contact details (if provided by you), such as your name, company, email address and phone number;
Information on your role and interests (if provided by you), such as role in organization and interest areas regarding industry, products or services or free text communication you provide in connection with submitting a sales inquiry;
Information on how you use our website. We use cookies and web beacons to collect data on how you use our websites and view our marketing emails. This may include for example information on which MPP-Global websites you have visited, how long you stayed on them, which items you clicked on and your IP-address. To know more about the use of cookies, please see our Cookie Notice;
Survey and Feedback information, such as any free text communication you provide in connection with our survey or feedback forms.
Processing Purposes
We will process the personal data of website visitors for the following purposes:
- To market and sell our products and services;
- To deliver our products or services;
- To provide customer support for sold products and services;
- To manage customer relations;
- To secure and optimize your website experience;
- To develop our products and services based on website visitor behavior and customer feedback and surveys;
- To market our products and services;
- To provide you with our newsletter and other material, if you have subscribed to receiving it;
- To measure the effectiveness of our marketing and to provide you with more relevant content.
Legal Basis
We process your personal data only if we have a valid legal basis for doing so. Please find information about the legal basis for our processing purposes below:
Consent
We provide you with our newsletter or other marketing emails and material when you have given your consent for receiving them. You may at any time withdraw your consent for receiving newsletters using the ‘Unsubscribe | Update Preferences’ link included in the email.
Legitimate interest
It is our legitimate interest to secure and optimize our website, to develop our products and services and to market our products and services for you.
Suppliers and contractors
Categories and Sources of Personal Data
We collect personal data primarily directly from our suppliers and contractors in the context of different supplier and contractor agreements. In some cases, we obtain your personal data from your employer.
If you are a representative of our supplier or contractor, we process following categories of personal data about you:
Your identification and contact details, such as your name, company, title, position, email address, phone number, photo, date of birth.
Information on the partnership relation, such as billing information and contractual information.
Processing Purposes
We will process the personal data of representatives of our suppliers and contractors for the following purposes:
- To procure products and services from you;
- To manage invoicing and payments;
- To manage the supplier or contractor relationship;
- To conduct compliance checks;
- To otherwise enable us to fulfil our legal obligations.
Legal Basis
We process your personal data only if we have a valid legal basis for doing so. Please find information about the legal basis for our processing purposes below:
Legitimate interest
It is our legitimate interest to process your personal data in order to manage the business relationship, to procure products and services from you, and to manage invoices and billing.
Legal obligation
The legal basis for processing is our legal obligation when we are subjected to statutory requirements.
Contract
When we have entered into a contractual agreement directly with an individual, such as an individual consultant, the legal basis for processing personal data is performance of a contract for the purpose of procuring products or services.
Job applicants
Categories and Sources of Personal Data
We primarily collect personal data directly from you as you contact us when applying for a job. We obtain information about you from third parties only if you have given your consent to it. In some cases, we obtain your personal data from public sources such as social media. We process the following categories of personal data about job applicants:
During the recruitment process, we mainly collect personal data provided voluntarily by you in the recruitment system or in your application. Such data may include:
Your personal identification data, such as name, gender (if provided), and birthdate;
Your contact details, such as address, email, phone number;
Job application information, such as your CV, application, and certifications containing information about your work and educational history, language skills and motivation;
Your photo, if provided by you in the application;
Your login details, including your username;
Information related to background checks, if required by a specific position;
Information related to assessments or tests, if necessary due to a specific position or local requirements;
In addition, we may also obtain information about you from other sources, such as:
- Your references, that you have provided in your application;
- Employees who have interviewed you;
- Assessment providers, when assessments have been conducted as part of the recruitment;
- Recruitment process communication, such as emails and job interview notes.
As a part of the recruitment process we may use automated decision-making through prescreening questions to determine your eligibility based on essential criteria of the role.
Processing Purposes
We process the personal data of job applicants for the following purposes:
- To carry out our recruitment process, including tasks such as:
- evaluating and assessing your interests and qualifications against our career opportunities;
- contacting you and setting up interviews;
- conducting possible background checks, assessments, or tests;
- contacting third party references to evaluate your previous performance;
- keeping records relating to our hiring process; and
- asking your feedback about our recruitment process.
- To fulfil our legal obligations and rights related to the recruitment process.
Legal Basis
We process your personal data only if we have a valid legal basis for doing so. Please find information about the legal basis for our processing purposes below:
Consent
If you give your consent, we may obtain information about you from third parties if and when necessary.
If you give your consent, we will also process your personal data for consideration with other potential positions within MPP and keep you informed of potential career opportunities that suit your profile.
Legitimate interest
It is in our legitimate interest to process your personal data in order to carry out our recruitment process.
Contract
Based on your request to be employed by us, we may process your personal data to take the necessary steps to enter into an employment contract with you.
Legal obligation
We process your personal data based on a legal obligation whenever it is necessary for a statutory requirement related to the recruitment process.
Visitors
Categories and Sources of Personal Data
We collect personal data directly from you as you provide it when visiting our premises or contacting us. Such data collected may include:
Your identification and contact details, such as name, email address, phone number, photo, car registration number, and company;
Premise visiting information, such as visiting location and time and possible camera surveillance recordings, depending on the location.
Processing Purposes
We process the personal data of visitors for the following purposes:
- To secure and control access to our premises;
- To comply with local safety protocols for visiting the premises; and
- To follow Local Emergency Preparedness protocols.
Legal Basis
We process your personal data only if we have a valid legal basis for doing so. Please find information about the legal basis for our processing purposes below:
Legitimate interest
We process your personal data based on our legitimate interest when we process it for the purposes of securing and controlling access to our premises.
Who can process your personal data?
At MPP, your personal data is processed only by personnel who are authorized to do so based on their role. Your personal data is processed by third parties only in the following situations which apply to transfers and disclosures of personal data:
Service Providers
We use service providers to manage and operate our business. Service providers are needed for various purposes, such as payment and invoice management, carrying out marketing activities and providing our online services. These service providers are only allowed to process your personal data based on our instructions and use it only for purposes defined by MPP. We expect all our service providers to process personal data in accordance with applicable legislation.
Disclosures of Personal Data
In certain situations, we have to disclose your personal data to another controller, who will use that personal data for its own purposes. Such disclosure of personal data can happen for example to authorities when MPP is obliged to do so based on a statutory requirement.
If re-arrangements in our business operations would happen, your personal data might have to be disclosed to relevant stakeholders of that re-arrangement.
Sharing Data Within Metso Group
MPP Global is part of Metso Group. We may disclose and transfer your personal data within the Metso group of companies. Where such intra-group transfers or disclosures take place, we are ensuring the security and confidentiality of your personal data by using Intra-Group Data Transfer Agreements.
Data Transfers
In cases where your personal data is transferred outside of the European Union (EU), the European Economic Area (EEA) and the UK, we ensure the protection of your personal data by using applicable safeguards.
Protective measures
MPP uses robust technical and organizational measures to protect the confidentiality, integrity and availability of your personal data. Our information security controls ensure protection from unauthorized viewing, modification, dissemination, or destruction and provide the necessary recovery mechanisms from accidental or malicious destruction, alteration or loss. We use role-based access controls to ensure that your personal data is processed only by appropriate personnel. Your personal data processed by MPP is protected with information security technologies. Protective measures also include data protection related guidelines, procedures and respective training for employees in order to ensure secure and lawful processing of personal data.
How long do we process your personal data?
By default, we store personal data only as long as is necessary for the purposes it was collected for. When personal data is no longer needed for the purpose it was originally collected for it will be deleted or anonymized, unless we have a legal obligation to retain data for a longer period. This means that the retention periods we have defined for your personal data vary depending on the processing purpose, type of personal data, and local requirements.
What are your rights as a data subject?
As a data subject you have certain rights, which help you control your own personal data and affect the way it is being processed. In this section, we provide you with information about your rights as a data subject. If you wish to exercise your rights, please contact us by email at privacy@mpp-global.com.
Right of Access
You have the right to obtain confirmation as to whether your personal data is being processed by us and to know what personal data we process about you. If you wish, you may request a copy of such data.
Right to Rectification
If your personal data is incorrect or incomplete, you have the right to request for rectification or completion of your personal data.
Right to be Forgotten
You have the right to request your personal data to be erased. In such a case we will delete your personal data unless we have a legal obligation or other overriding reason to retain your data. Please note that after deletion of your personal data, MPP may not be able to provide you or your employer company with the products, services or information you have inquired about or ordered.
Restriction of Processing, Right to Object, Data Portability and Withdrawal of Consent
In certain situations, you have the right to request us to restrict the processing of your personal data, for example if personal data concerning you is inaccurate. Based on your situation, you may also have the right to object to the processing of your personal data, in which case we will evaluate if there are any compelling legitimate grounds for continuance of processing. You may always object to processing for the purpose of direct marketing. In some cases, you may also have the right to data portability.
In cases where the processing of your personal data is based on your consent, you have the right to withdraw your consent for processing at any time.
We will do our best to resolve any issue you might have related to our processing of your data through negotiations. However, if you consider that our processing infringes your rights as a data subject, you have the right to file a complaint to your local supervisory authority.
Can this Privacy Notice be changed?
There will be updates to this Privacy Notice whenever changes or developments in our business operations require so. The up-to-date version of the Privacy Notice can always be found on this Website. We recommend you revisit this Privacy Notice from time to time to review any possible changes. If any substantial changes in the way MPP collects or processes your personal data occur, we will post a notice of such a change on our website.